How do I use custom error pages?

Use this utility to define what will be done if a requested page on your site is missing or fails to open for any other reason. In order to specify your own Error Documents, you need to be slightly familiar with the server returned error codes:

Error Pages

400 Bad Request
401 Authorization Required
403 Forbidden
404 Not Found
500 Internal Server Error

To configure Error Pages

  • Go to Domain Setting > Web Options for the domain you need.
  • Scroll down to find the Error option and click the Add icon on its right.
  • In the form that appears, enter the error document settings:


  • Error Document Code: choose the one you need from the drop-down box.
  • Message or URL: the path to the page with ERROR message
  • Type: Specify if the text in the previous field must be treated as a URL (Redirect) or as a text message (Message).

IMPORTANT: if ErrorDocument 401 is chosen in Error Document Code, the path must be relative to the local user's site home root